Introduction to CRM theory
The Importance of Customer Relationship
Data transformation into knowledge
Technology considerations, approaches and challenges
CRM marketing strategy
CRM marketing communication and automation
Strategies for customer retention
Privacy and ethical considerations
Duration & Timings :
Duration – 30 Hours.
Course Fee : $300 Enroll
Training Type: Online Live Interactive Session.
Weekday Session – Mon – Thu 8:30 PM to 10:30 PM (EST) – 4 Weeks. January 30, 2017.